What Makes the Generations Tick and What Ticks Them Off?
The Complaints:
“I’m not their BFF, I’m their BOSS!”
“They ‘Live to Work’. I ‘Work to Live’ This job is not my life.”
“They send five-screen text messages. That’s not a text, it’s an email.”
“They want the title, but they don’t want to put in the time.”
For the first time in history six generations are colliding in family rooms and board rooms across the country. Each generation’s unique perspectives, values and approaches impact leadership dynamics, purchasing habits and the clients decision making processes.
Successful companies are expanding their capacities to understand and leverage their knowledge of the specific attitudes, values and beliefs that drive the decisions and influences the choices of each generation.
October’s Market Insights featured speaker, Anna Liotta, is here to guide us forward. An expert in generational dynamics, Anna engages audiences with her practical strategies for attracting, growing, and retaining top talent—and loyal clients—from every generation.
The Takeaways:
Powerful strategies for reducing generational conflict, confusion and costly missteps.
Profitable ways to decrease Millennial talent turnover and lost productivity.
Critical skills to transform generational obstacles into opportunities.
The essential communication blueprint leaders must have to lead, sell and serve across generations.
In Anna's Programs:
Leaders and managers learn new core tools and front-line techniques for leading and managing across generations.
Emerging leaders gain a nuanced understanding of the paths, protocols and politics they will need to navigate to thrive in the workplace and have the results and outcomes they desire.
Participants leave with specific actions they can apply immediate in their inter-generational communication, teamwork interactions and collaborative connections.
Managers, partners and team members learn how to work together more efficiently and profitably because they have a new understanding of how generational differences can be turned into opportunities not obstacles.
Business-owners understand how they can decrease the costly impact of turnover and lost productivity due to generational differences that are plaguing their bottom-line.
Audience members discover the growth opportunity in the multi-generational workplace mix and leave with ready-to-use actions that maximize each generations contributions.
Beer, wine, and Oktoberfest-themed light eats included!
THE SOCIAL
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THE SPEAKER
THE SPONSORS
Anna Liotta, MA, CSP, is an award-winning keynote speaker and best-selling author with a deep understanding from 20 years of research on how generational demographics and dynamics affect every aspect of business success.
Early in her career, Anna identified a common theme: a fundamental lack of understanding between different generations within an organization hinders trust, alignment and bottom-line outcomes. This led to her life’s work of helping people develop practical strategies for optimal communications across generations.
Anna’s most impressive generational credential however is that Anna is the youngest girl of nineteen children. This means that every Thanksgiving, graduation, or wedding is a fascinating case study in multi-generational communication.
The founder of The Generational InstituteTM and author of Unlocking Generational CODES, © Anna’s clients range from the PGA of America to the NBA, from Amazon.com to the Women’s Foodservice Forum.
Anna holds a Master’s degree in Interpersonal Communication. She currently serves as the Vice- President of the National Speakers Association, and President of the Columbia Tower Club and Top 40 Under 40 Alumni Association.
When she is not keynoting or volunteering you’ll find her at an off-leash dog park with her Labradoodle puppy named Golfing.
AnnaLiotta.com
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